Terms and Conditions
1. Contracting party
Unless otherwise agreed, these terms and conditions apply to the business relationship between the seller and the customer. The inclusion of the customer’s own conditions is contradicted. The customer is considered a consumer, provided he concludes the contract for non-commercial or independent activities.
3. Conclusion of contract
The order process works as follows:
The customer can add the displayed goods to the shopping cart via the button “Add to cart” and is then guided through the ordering process where he / she can insert all relevant data for the order. Before sending the order, the customer can change and view the data at any time. Information on data protection, return and general terms and conditions are also to be seen as a continuative link and are accepted with a tick. With the button “Buy now” he makes a binding request to buy the goods in the shopping cart. Subsequently, the customer receives an automatically generated order confirmation in the form of an e-mail.
Contract language is English and German.
4. Payment and prices
Payment can be made by Paypal, credit card or SOFORT transfer. The prices are according to Kleinunternehmerregelung gem. § 6 para. 1 Z 27 UStG exempt from VAT. The shipping is added at the check-out process.
5. Subject of the contract
Subject of the contract are the goods ordered and paid for by the customer.
6. Nature, delivery and availability of the goods
The nature and dimensions of the presented goods are derived from the description and images in the webshop. Errors and errors regarding the availability of goods are reserved. The orders of the webshop are collected and distributed at the latest every two weeks. If the product designated by the customer in the order is only temporarily unavailable, the supplier shall inform the customer immediately as well. In the event of a delivery delay of more than two weeks, the customer has the right to withdraw from the contract. Incidentally, in this case, the provider is entitled to withdraw from the contract. In doing so, he will immediately reimburse any payments already made by the customer.
7. Delivery and shipping costs
The delivery time is up to 10 working days, for any deviating delivery times of DHL, DPD, GLA or the post office, we assume no liability. The shipping costs are broken down as follows:
Shipping within Austria: € 4,20
Shipping Rest of Europe: € 10, –
Shipping Rest World: € 25, –
The shipping costs are automatically calculated during the check-out process and calculated accordingly.
8. Right of return / right of withdrawal
In the case of a defective product we will refund the purchase price and take over the return costs.
In the following cases we only refund the purchase price, but not shipping or return costs:
– Specification of wrong address when ordering
– Not timely collection of the package at the post office / parcel shop
Returns due to incorrect address or not timely pick up in the parcel shop costs 5.90 € (DE & AUT), 16.00 € to 21.00 € (EU). These costs must be borne by the customer, as we can not assume any liability for third party debt.
In all cases, please contact us at firstname.lastname@example.org.
9. Retention of title
Until full payment, the delivered goods remain the property of the seller.
10. Liability and Final Provisions
Contracts between the seller and the customer take place under Austrian law. The seller accepts no liability for damage caused by the transport company.
11. Severability clause
If any provision of these terms and conditions is not effective, the statutory provisions shall apply instead of the invalid provision. In any case, the legal validity of all other provisions is not affected.